Return Policy
Return Policy
At VCD Outdoors, we want you to be completely satisfied with your purchase. Please read our return policy carefully before initiating a return.
Eligibility
Returns are accepted on a conditional basis. Items must be unused, in their original condition, and in original packaging to be eligible for a return. Certain items may not be eligible for return due to the nature of the product.
Return Window
Return requests must be submitted within 7 days of delivery. Please inspect your order promptly upon receipt.
How to Initiate a Return
- Email us at vcdoutdoors@protonmail.com with your order number and reason for return.
- Our team will respond within 2–3 business days with instructions.
- Do not ship items back without receiving return authorization first.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method.
Refunds
Once your return is received and inspected, approved refunds will be processed to your original payment method within 5–10 business days.
Questions?
Contact us at vcdoutdoors@protonmail.com and we'll be happy to help.