Return Policy

Return Policy

At VCD Outdoors, we want you to be completely satisfied with your purchase. Please read our return policy carefully before initiating a return.

Eligibility

Returns are accepted on a conditional basis. Items must be unused, in their original condition, and in original packaging to be eligible for a return. Certain items may not be eligible for return due to the nature of the product.

Return Window

Return requests must be submitted within 7 days of delivery. Please inspect your order promptly upon receipt.

How to Initiate a Return

  1. Email us at vcdoutdoors@protonmail.com with your order number and reason for return.
  2. Our team will respond within 2–3 business days with instructions.
  3. Do not ship items back without receiving return authorization first.

Return Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method.

Refunds

Once your return is received and inspected, approved refunds will be processed to your original payment method within 5–10 business days.

Questions?

Contact us at vcdoutdoors@protonmail.com and we'll be happy to help.